Service Level Agreements in cloud computing

30 September 2012:  Keith Bates of has put together a short article explaining the risks of signing up to cloud computing services without fully understanding the terms and conditions contained in provider’s Service Level Agreements (SLAs).

Bates has warned against the tendency of some businesses to simply skim over the terms of these SLAs when selecting cloud services. Says Bates:

It is vital that a company looks at its business needs, ascertains what is considered mission critical, and signs a contract that has the SLAs in place to deliver upon those needs…

In short, when it comes to cloud computing remember, your connection to the cloud is just as crucial as the contract that holds you there. Firstly ascertain your business needs, agree to a contract that meets those needs and ensure you 100% understand the contract ahead of signing.

You can read the full article here.

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