The Australian Communications and Media Authority has filed proceedings against TPG Internet Pty Ltd (TPG Internet) in the Federal Court for alleged failures to give access to the Triple Zero emergency call service.
The ACMA alleges that TPG Internet breached the Telecommunications (Emergency Call Service) Determination 2009 (the Determination) by failing to give certain customers and other end-users access to the Triple Zero emergency call service. The failures to give access are alleged to have occurred over a period of approximately six months between March 2011 and September 2011.
‘All Australians need to be assured that their telecommunications provider attaches the utmost priority to Triple Zero access,’ said ACMA Chairman, Chris Chapman. ‘We take any issues with access to the Triple Zero service very seriously.’
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