5 September 2012: The ACMA Chairman, Chris Chapman, spoke at the ACCAN conference in Sydney regarding the new Telecommunications Consumer Protections Code. The speech, entitled ‘Delivering for Consumers’ advised that the ACMA will be taking a much tougher and more directive stance on telco compliance. The Code was registered last Saturay.
A full text of the speech can be found here. See also Nicholls Legal’s summary of the Telecommunications Consumer Protection Code.